Financial Ombudsman & Complaint Registry
If you have experienced harassment from digital lending apps, hidden fees on your credit card, or uncooperative behavior from an insurance provider, use this portal to register your complaint. Taka101 automatically routes severe issues to the appropriate regulator (BFIU, IDRA, or DNCRP) under the Consumer Rights Protection Act 2009.
BFIU
Bangladesh Financial Intelligence Unit for suspicious banking transactions.
IDRA
Insurance Development and Regulatory Authority for claim delays.
DNCRP
Consumer Rights Protection for hidden charges and mis-selling.